Very knowledgeable and willing to help.
Fast service, easy drop off
My service rep Josh has been great. Very knowledgeable and willing to go the extra mile. I purchased a 2004 Mercedes SL600 from a private owner. Mercedes St Louis has treated me like the owner of a new car. Again, Josh has made it a great experience
I was visiting from out of town when my oil light came on saying I needed to add a quart of oil. Being unfamiliar with downtown St. Louis I was unsure where to go with my car when I saw Mercedes-Benz of St. Louis. I pulled up to the service bay and was greeted very kindly by one of their service team members. He asked if I was here to pick someone up and when I explained my situation he popped the hood added a quart of oil and sent me on my way free of charge.
First time ever being at a Mercedes dealership and the experience was professional and pleasant! From the valet to the Service consultant! , I brought a 24 year old Mercedes in to have serviced and all matters of the maintenance were explained in detail ! Wonderful people ! Ryan was friendly and beyond helpful! I highly recommend this dealership!
Purchased a 2004 SL600 from a private buyer. Took it to Mercedes STL since I worked downtown. I had an ignition problem and a leak. Josh was my service rep. I was very impressed with his knowledge, advice and communication throughout the process. Josh had a driver take me to my office, while they worked on my car. So far, my experience has been great and I give a lot of that credit to Josh. Joseph E.
It was good I went there for the Claire flowers
Excellent service! I got a great deal on a 2019 CLS 450. My salesman, Richard, explained everything to me throughly and helped ease my mind about concerns and questions. He was very efficient and courteous. I will definitely be recommending my friends and family.